Gain confidence and loyalty with every interaction
Get accurate feedback from different channels and address the needs of teachers and students when it matters most: now.
Elevate the level of learning by listening to the voices of your community.
Listen to your customers with omnichannel capabilities
Listen to your customers through multiple channels and place their voice at the center of your strategy.
Analyze with the power of Artificial Intelligence
Empower your organization with valuable customer insights through AI-driven automated analytics.
Take real-time action to impact processes
Impact various processes of your company in real-time to achieve continuous improvement.
Face common challenges in the industry and achieve success with QServus
Listen through multiple channels to understand the needs and expectations of students and teachers.
Use metrics to evaluate the quality of education and the level of engagement of students and teachers.
Quickly address issues by activating corrective and preventive actions to ensure excellence.
Impact processes and achieve excellence
Attain excellence in all processes of your brand through continuous improvement.
Measure the satisfaction of your students and teachers
Obtain information about the experience of your students and teachers, their satisfaction, loyalty, and likelihood to recommend your brand with NPS, CSAT, CES surveys, and more.
Monitor staff performance
Allow your students to rate teachers, administrators, and staff based on educational quality and other aspects. Easily track staff performance within the institution.
Manage complaints in real-time
Manage complaints with real-time alerts and team collaboration in your educational institution. Assign tasks, schedule follow-ups, and promote retention.